Technical Support Specialist Salary Range by Skill, Locale, Experience

You’ll need to be an expert in certain software packages and have strong IT skills. A high standard of customer service is also an important part of the role. FieldEngineer can provide your business with a certified IT help desk engineer. Often technicians gain qualifications and experience on the job. IT help desk certifications mainly include college courses or apprenticeships. For IT help desk jobs, you could do an intermediate or advanced apprenticeship in IT support, or an infrastructure technician advanced apprenticeship.

The support provided can be adapted to the needs of each individual business. A help desk solution is the main point of contact for service requests and user issues. Coursework in software engineering, computer networking, and information security, networking Other … The wage at which half of the workers in the occupation earned more than that amount and half earned less. Median wage data are from the BLS Occupational Employment and Wage Statistics survey. In May 2021, the median annual wage for all workers was $45,760.

How much money does a person working in IT Helpdesk make in Germany?

The How to Become One tab describes how to prepare for a job in the occupation. This tab can include information on education, training, work experience, licensing and certification, and important qualities that are required or helpful for entering or working in the occupation. Communication skills are important for computer support specialists. We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems.

Quickly search for salaries in other careers and locations in our salary database. The average help desk technician salary in the USA is $42,900 per year or $22 per hour.

State & Area Data About this section

Not just to Complete IT Professional, where I help IT professionals improve their career , but this specific article as well. There are a few ways you can improve your salary working on the help desk. Click a salary below to compare with Help Desk Analyst salaries in Dallas, TX. Bowman Williams is a national specialized staffing firm for help desk engineer Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Save this search, and we will notify you when there are new jobs that match your criteria.

• Position salary will vary based on experience, education, company size, industry, and market.
• An IT help desk’s main function is to enable business processes by providing integrated support.
• Excellent verbal communication skills are also important, as well as analytical thinking skills.
• Revenue GeneratorsSupporting CastEmployees that are directly involved in generating revenue or profit for the organization.
• Precision Optical Transceivers is a systems engineering company focused on optical transceivers and …